Replace the slow reply gap
AiVA answers the common questions right away so visitors do not have to wait on email, calls, or manual chat coverage. With 24/7 availability, your customers are never left without a response.
AiVA™ website assistant
AiVA is the AI that brings your business to the modern era
AiVA learns from your website, FAQs, and documents so visitors get answers instantly, your team sees the lead context, and your business stays available around the clock.
Recognized by USA TODAY as one of the Leading AI Companies to Watch in 2025.
“AI Integrations is on a mission to make the powerful AI technologies being used by the world's largest companies available to everyone.” — USA Today
Read the USA TODAY featureClients using AiVA today
What AiVA replaces
Take the repeated customer service workload off your team.
Increase customer satisfaction with an always-on AI website assistant that responds quickly, handles FAQs, and captures leads.
Replace repetitive staff work
Pricing, services, hours, location, policies, and next steps stop landing on the team as the same repeated task all day. Freeing up time for your team to focus on higher value work.
Replace disconnected follow-up
Leads and conversation history stay visible in the dashboard so follow-up happens with the right context attached, and CRM connections let you carry that context into the systems your team already uses.
Connected workflows
Integrate AiVA into your existing technology
CRM connections, commerce flows, booking handoff, and voice access all build on the same assistant foundation.
CRM connectionsOrder lookupCatalog and cart toolsBooking handoffVoice access
Lead follow-up tools
Connect AiVA to account-level CRM workflows, assistant bindings, and field mapping so captured leads can move into the sales process with the right context.
HubSpotGoHighLevelZohoSalesforcePipedrive
Booking and order systems
Handle order lookup, catalog questions, cart support, and booking handoff without breaking the assistant flow customers already started on the website.
ShopifyWooCommerceSquareFareHarbor
Voice and new channels
Use the same assistant across text and voice with realtime sessions, interruption handling, and shared business logic across web and voice surfaces.
Voice sessionsRealtime handoffShared assistant logic
Live examples
Active assistants and client reviews.
Don't just take our word for it, try a live assistant and see what our customers have to say about AiVA.
Live assistants paired with client reviews. Use arrow keys or controls to change slides.
Slide 1 of 5: Restaurant support — Fujiyama Sushi
Customer Reviews
“We have been using AiVA for over 2 years, and we love it. The multilingual feature is very good, and many of our Korean customers appreciate it.”
Restaurant support
Live AgentAssistant setup wizard
Use AI to build your AI
Worried that it is too technical for you? Don't be, AiVA onboarding agent walks you through a single conversational flow that collects everything required to launch: identity, website, greetings, suggested questions, optional documents, branding, secure account setup, and finally step-by-step instructions on how to install your assistant on your site. Most people complete it in under 10 minutes
Onboarding view
- Simple, guided setup You don’t need any technical skills. Just follow along as AiVA asks a few easy questions and sets everything up for you, step by step, until your assistant is ready to go on your website.
- Everything handled in one place In one simple conversation, AiVA collects what it needs, your business name, website, greeting, common questions, branding, and login details, then shows you exactly how to add it to your site.
- Built around your business AiVA learns directly from your website and any documents you share, so it answers customers the same way you would, accurate, on-brand, and helpful.
- Ready to use right away By the end, you’ll have a fully set up, branded assistant that’s ready to add to your website, no complicated setup, no extra steps.
One dashboard. Full visibility.
Once AiVA is live, your team can review conversations, track new leads, update knowledge, and keep the assistant aligned without turning it into a technical project.
Conversation view
Review the exact exchange before your team follows up.
- Review conversations See recent chats, response activity, and the questions customers ask most often so your team knows where AiVA is helping and where follow-up matters.
- Gather insights Use conversation activity to identify the questions your website gets every day and where answers or source material need to be sharper. AI-generated reports summarize themes and trends so you can review what is happening without reading through every conversation.
- Update the knowledge base Upload files, manage content, and keep company answers current as services, policies, and product details change. AiVA also automatically updates based on changes to your website.
- Work new leads Review captured leads, update statuses, and follow up by email with the full conversation context attached. Export leads to your CRM or sales system for further follow-up.
Lead detail
Open the captured lead record with message context and status.
Train AiVA
Customize AiVA's knowledge base to meet your needs.
Security and Privacy you can trust
We take security seriously
Encrypted
AiVA uses advanced encryption techniques, secured data storage, and follows OWASP best practices.
Managed
Managed infrastructure, monitored environments, request validation, origin checks, and rate limiting are all managed by cybersecurity professionals.
Secure
AI Integrations utilizes enterprise-grade technology from the ground up, from frontier AI models to first-class hosting and modern security best practices.
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