Connected workflows
1 AI multiple integrations
AiVA starts by answering questions and capturing lead intent, then connects into CRM, booking, commerce and POS systems when you're ready.

Integrations
Start with fast answers and lead capture, then add follow-up, booking and order support, or system connections when you want to expand capabilities.
Connected workflows
AiVA starts by answering questions and capturing lead intent, then connects into CRM, booking, commerce and POS systems when you're ready.

Workflow integrations
Each integration is built around a business use case: sales follow-up, booking, commerce support, or voice. The assistant stays at the center of the experience.
CRM and follow-up
Connect AiVA to your existing follow-up stack so inquiries do not stop at the website chat window.
Booking and reservations
Use the assistant to answer common questions, then hand the customer into the right reservation or scheduling flow.
Commerce and support
Keep one assistant across product guidance, order support, and next-step routing when commerce or service workflows need it.
Voice and new channels
Use the same business logic across web and voice so the customer does not get a different answer just because the channel changed.

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How to approach it
Help your AI do more by integrating it into your business systems.
Use the website assistant as the proof layer. If it improves response time and lead quality, add connected workflows after the value is clear.
The point is not to bolt random tools onto the chat. The point is to keep the same customer context moving through your systems.
Not every business needs deep systems work on day one. Integrate the systems that drive real ROI.
Next step
Try AiVA free for 30 days. Get AiVA live, connected, and trained on your data in the next 30 minutes. Try now.